Privacy @ Prevoz.org

1. General Policy

Legit d.o.o., Brnčičeva ulica 13, 1231 Ljubljana–Črnuče, (hereinafter "Prevoz.org," "we," "our," "ours," or "our") is committed to protecting and respecting your privacy as a data controller. The purpose of this privacy policy is to inform individuals about our practices of collecting, using, and disclosing information that you may provide through this website or our mobile applications (iOS and Android) referred to as "platforms."

The privacy policy (together with our terms of use and cookie policy) sets out the basis on which all data collected or provided by you will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how it will be treated.

2. What Types of Information We Collect and for How Long

2.1 Information You Provide to Us.

When using our platform, filling in data on platforms (such as registration forms), entering any of our contests, promotions, and surveys, communicating via phone or email, or other methods of communication, and reporting issues with our platforms, you may provide us with information, including information that identifies you (personal data).

Information you provide may include:

Mandatory information required for registration for the services we offer on our platforms or to access the services we provide, including your name, last name, address, email address, mobile phone number, and password. All of these fields are mandatory. If the required information is not provided, Prevoz.org will not be able to provide the services offered on our platforms. Consequently, you will not be able to register with a user account on our platforms or use all of the platform's features.

Other information you may provide:

(a) Details of your vehicles;

(b) Records of all bookings you have made or travel-related ads you have submitted through our platforms;

(d) Your responses to any surveys or questionnaires, such as travel reviews you have shared with members of our community. Such information may be used for analytics and understanding users;

(e) Information required from you when reporting issues on our platforms or services, such as the purpose of your support request;

(f) Location data after you have given consent for the collection and processing of this data;

2.2. Data We Collect Automatically

(a) If you register via a social media account, Prevoz.org will access certain personal data (e.g., name, last name, picture, email, etc.) from your profile in accordance with the terms of those social media platforms.

(b) In connection with each of your visits to our platforms, we may, in accordance with applicable laws and as necessary with your consent, collect information about the devices you use and the networks you are connected to when using our services. This may include the following data: your IP address, login data, browser type and version, browser plug-in types and versions, operating system and platform, advertising identifier, data about your visit, including the URL clickstream to, through, and from our platform, products you viewed or searched for, page response times, download errors, length of visits to certain pages, interaction with the page, and any phone number used to call our customer service. We collect this data using various technologies, including cookies (for more information, see our cookie notice).

(c) We also collect aggregated data about your activity on our platform (e.g., the number of rides offered, locations for rides, recent rides, etc.). Such information may be displayed in your public profile on our platform.

(d) Integration with a third party, TRIGLAV DRAJV

You can connect to the TRIGLAV DRAJV application. In this case, we exchange data on the current cumulative rating of your rides, the number of kilometers driven with the DRAJV app, the number of recorded DRAJV rides, and the date of the last DRAJV ride. This data can be shared from the DRAJV app to the mobile or web app of Prevoz.org, with the aim of allowing both ride seekers and providers to recognize you as a safe driver. The decision to share this data is entirely yours, which you confirm by clicking the button to connect the DRAJV app with Prevoz.org. If you have not recorded any DRAJV rides in the last four weeks, we will not display the data on the Prevoz.org platform.

To link TRIGLAV DRAJV and PREVOZ.org, email and verification codes are used for verification purposes.

2.3. Data Storage

Except for the categories of personal data listed in sections 2.3(a) and 2.3(b), your personal data will be retained for the duration of our relationship with you and will not be used beyond that:

- Data regarding advertised journeys are stored for six (6) months from the end of the month in which the travel date was posted.

(a) The following categories of personal data may be stored for various periods: All user-generated content (e.g., comments and reviews) becomes anonymous but remains available on our platforms in anonymized form.

(b) In case your account is suspended, blocked, or deleted, we may retain your data internally for a period of up to 24 months.

3. Who Are the Recipients of Your Data and for What Purposes?

When you use our services, some of your data is shared with members of our communities—either in your public profile or during the booking process (e.g., we always provide a phone number). For mobile platforms, no registration is required.

We also closely collaborate with third parties who may be recipients of your personal data, such as:

(a) Our business partners who are social media platforms and can offer you linking services, such as linking your profile data, social media logins from their social media platforms to our platforms;

(b) Our subcontractors in technical, payment, and identity verification services, as well as analytics providers.

3.1 We share your data with these third parties only in cases:

(a) Where necessary to involve a third-party service provider to facilitate or expand our services;

(b) As part of the booking process and to provide the requested services, information such as your name, photo, mobile phone number, and/or email address may be displayed on platforms and/or transmitted to passengers (if you are a driver) or drivers (if you are a passenger);

(d) Parts of our platforms (including rides you have posted) may be distributed for display on our business partners' websites through APIs or widgets. In such cases, some information from your public profile may be displayed on these websites;

(e) Prevoz.org may also disclose your data if required by law or in good faith that such access, storage, or disclosure is reasonably necessary to respond to claims filed against Prevoz.org, to comply with legal proceedings, and to enforce any consent with our users, such as our terms of use and privacy policy, in emergencies, including public health hazards, death, or bodily harm to a person during an investigation, or to protect the rights, property, or personal safety of Prevoz.org, its members, or others;

(f) In the event that we sell or purchase any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets;

(g) If Prevoz.org or substantially all of its assets are acquired by a third party, one of the transferred assets will be our members' personal data.

We want to inform you that if you choose to share your data with us through linking services from our business partners, including personal data, any privacy rules and/or notices from our business partners may also apply to you, along with the privacy notice. We do not control the collection and/or processing of your information on their platforms.

4. Is Your Data Transferred?

In principle, personal data we hold about you is stored in the European Union ("EU"). However, since some of our service providers have their headquarters in countries outside the European Union ("third countries"), some of your data may also be transferred to third countries. This may include third countries for which the European Commission has not made a decision that such a third country provides an adequate level of protection (e.g., the United States). In this case, we ensure that the transfer is carried out in accordance with applicable law and that appropriate safeguards are put in place (especially standard contractual clauses issued by the European Commission) to ensure an adequate level of protection of individuals' privacy and fundamental rights.

5. Your Rights Regarding Personal Data

You are entitled to receive a copy of your personal data held by us (your right to access data).

You can request the deletion of personal data or the correction of inaccurate personal data (your right to erasure and rectification). Please note that we may retain certain data about you as required by law or when we have a legal basis for it (e.g., a legitimate interest in maintaining a secure and protected platform for other users).

You have the right to object to the processing of your personal data for direct marketing purposes or for the processing of your personal data for other purposes based on your specific situation (your right to object to processing). Please note that this right applies only if the processing of your personal data is based on our legitimate interest.

You have the right to restrict the processing of your personal data (your right to restriction of processing). Please note that this right applies only if:

- You have challenged the accuracy of your personal data, and we are verifying the accuracy of the personal data;

- You have exercised your right to object, and we are still considering whether our legitimate grounds for processing your personal data in this case outweigh your interests, rights, and freedoms;

- We have processed your personal data unlawfully, but you oppose the erasure of your personal data or want your personal data to be kept to establish, exercise, or defend a legal claim.

You have the right to receive and/or transmit to another data controller a subset of personal data concerning you and which you have provided to us and which we process for the performance of our contract or based on your prior consent, in a structured, commonly used, and machine-readable format (your right to data portability).

You also have the right to lodge a complaint with the relevant data protection authority or seek a legal remedy through the courts if you believe your rights have been violated.

If you want to request your data, please contact us at [email protected] for further steps.

You can delete your Prevoz.org account here or by sending a request via email to [email protected].

6. Cookies

LEGIT d.o.o. (hereinafter "Prevoz.org," "we," "our," or "ours") uses cookie technology to enhance and personalize your user experience. In this cookie policy, Prevoz.org (referred to as the "cookie policy") provides information on how and why we use cookies on this website with complete transparency.

What is a Cookie and Why is it Used?

A cookie is a small text file stored or read through your web browser on the hard drive of your end device (such as a computer, laptop, or smartphone) when visiting websites. Nearly every website uses cookies for improved functionality and optimized design. Cookies also ensure a more secure and faster interaction with websites, as they can remember certain information (such as login data) by sending data back to the visited website (first-party cookie) or to another website it belongs to (third-party cookie) when you visit the site using an end device.

Based on their function and purpose, cookies used by Prevoz.org on this website are divided into the following categories:

Essential Cookies for Proper Website Functioning

These are cookies that allow you to navigate the website and ensure the functioning of basic features. Typically, these cookies are activated when a user requests a specific function, such as logging into the website, sharing content, changing the language, etc. These cookies are necessary for the website to function properly.

Functional Cookies

These cookies are used when you return to our website or application to provide you with more personalized features, such as your recent searches, selected language, specially crafted greetings with your name, and other preferences that you can select on the website or application. These cookies collect only anonymous information and will not track your visits to other websites or be shared with third-party websites.

Performance or Analytical Cookies

These cookies are designed to recognize and count visitors to the website or application. These cookies also enable the collection of information about how the website or application is used (which pages visitors open, how much time they spend on pages, the flow of pages used, and similar information). This information is crucial for us as it helps us improve our website or application, and it does not link to user accounts.

Use of Third-Party Cookies

Please note that Prevoz.org uses third-party services to understand your use of this website and optimize the user experience. These third parties (external service providers, such as web traffic analysis services) may also use cookies, and we have no control over them. You have the right to reject all cookies. To stop using cookies, please read the instructions below. To disable all cookies, you will need to change your browser settings. Please use the links below, where we have listed some of the most commonly used browsers. You can typically find cookie settings in browsers under tabs such as "Options," "Tools," or "Settings."

- Microsoft Edge

- Google Chrome

- Safari

- Mozilla Firefox

- Opera

If your browser is not listed here, you can use Google with this pattern: "Name of the browser you are using" how to disable cookies for a specific site (for example: Edge how to disable cookies for a specific site). If you use our Android or iOS application, you agree to our cookie policy when you download and install the application. For Android (Google) and iOS (Apple) applications, there are also terms of agreement that you accept earlier (usually when you first open the provider's store) and when you download the application. If you decide to reject our accepted cookie policy at a certain point, you can do so by removing the application from your device.

When you disable or change cookie settings in your browser settings, some parts of our website may not function properly, and you may not be able to log in to your account!

Listed software and applications using cookies:

Third-Party Cookies

* Google Analytics (anonymous tracking) for the use of Analytics and apps

* Google Firebase for the use of Crashlytics, Cloud Messaging, Google Analytics, and apps

Cookies Hosted by Ourselves

- Plausible, anonymous tracking of user behavior on the website and applications

- Ad review or ad.legit.si, used for delivering ads and displaying ad banners (displayed globally for all users, with no tracking or user profiling)

7. Your Password on Prevoz.org

You have chosen a password that allows you to access certain parts of our platform, and you are obliged to keep your password private. Please do not share it with others. We will never ask you for your password!

8. Changes to Our Privacy Notice

All changes we make to our privacy policy will be posted on this page. When appropriate, we will inform you or ask for your consent. Please regularly check for updates or changes to our privacy policy.

9. Contact and Other Questions

If you have any questions regarding your personal data or privacy, please contact us at the email address [email protected] or by mail at:

LEGIT d.o.o.
Brnčičeva ulica 13
1231 Ljubljana
Slovenia